This Privacy Policy describes how our business collects, uses, shares, and protects the personal information of our customers and visitors who access our website, https://lola-handmade.shop, or interact with our products and services.

Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us voluntarily when you:

Make a purchase or place an order for our products.

Create an account on our Website.

Subscribe to our newsletter or marketing communications.

Contact us through our Website or other communication channels.

The personal information we may collect includes, but is not limited to:

Your name, email address, postal address, and phone number.

Payment and billing information.

Any other information you choose to provide to us.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This information may include

Your IP address, browser type, and operating system.

Details about your visit, such as the pages you viewed, links clicked, and referring website.

Interaction information, such as the date and time of your visit, the duration of your session, and the interactions on the Website.

Use of Information

We may use the collected information for the following purposes:

To process and fulfill your orders and provide customer support.

To communicate with you about our products, services, and promotions.

To personalize your experience on our Website and improve our services.

To send you marketing communications, with your consent where required by applicable law.

To detect and prevent fraud, unauthorized access, and other illegal activities.

To comply with legal obligations or as otherwise required or permitted by applicable law.

Sharing of Information

We may share your personal information with third parties in the following circumstances:

With service providers who perform services on our behalf, such as payment processors, shipping partners, and IT support.

With our business partners or affiliates for marketing or promotional purposes, with your consent where required.

With law enforcement or government authorities to comply with legal obligations or in response to a valid court order or subpoena.

In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is secure, and we cannot guarantee absolute security.

Your Choices

You have the right to

Access, correct, or update your personal information.

Opt-out of receiving marketing communications.

Delete your account and personal information, subject to applicable legal requirements.

Please contact us using the information provided at the end of this policy to exercise these rights.

Children’s Privacy

Our products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us, and we will promptly delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on our Website. The revised Privacy Policy will be effective as of the date mentioned at the beginning of the policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].